FREQUENTLY ASKED QUESTIONS

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DO I NEED A CABINET DESIGNER?

ABSOLUTELY! YOU NEED AN EXPERT TO ANALYSE YOUR SPACE, REVIEW YOUR ARCHITECTURAL BLUEPRINT, DESIGN THE BEST LAYOUT, MAXIMIZE AND CUSTOMIZE THE CABINETS BASED ON PRECISE MEASUREMENTS, AND HANDLE PROPER INSTALLATION. IF YOU ARE GOING TO SPEND THE MONEY TO REMODEL YOUR HOME OR BUILD A NEW HOUSE, THEN TQ DESIGN WILL ENSURE THAT IT’S DONE AS WELL AS POSSIBLE, BOTH IN FUNCTION AND FORM.

DOES TQ DESIGN CABINETRY OFFER A FREE QUOTE?

YES, PROVIDE US WITH A ROUGH LAYOUT AND MEASUREMENTS OF YOUR SPACE, AND WE WILL GIVE YOU A QUOTE. IF YOU NEED US TO DO ON-SITE MEASURE, WE CAN ALSO DO IT.

HOW LONG DOES IT TAKE TO ORDER NEW CABINETS?

AFTER FINAL APPROVAL OF DRAWING. LEAD TIME FOR CUSTOM CABINETRY IS TYPICALLY TAKE 2-8 WEEKS FROM DATE OF ORDER. HOWEVER, LEAD TIME IS ALWAYS VARY BASED ON EACH PROJECT AND AS WELL AS CONSTRUCTION AT JOB SITE.

WHO HANDLE INSTALLATION AND FUTURE ADJUSTMENT?

WE STRONGLY SUGGEST THAT OUR TEAM HANDLE THIS CRITICAL STEP. OUR INSTALLERS ARE EXPERTS IN INSTALLING OUR CABINETS. THEY WILL MAKE SURE ALL CABINETRY INSTALL PERFECTLY, AS WELL AS RESPONSIBLE FOR ENSURING SPECIAL HARDWARE, HANDLES ARE WORKING WELL. WITH USING OUR INSTALLERS ONLY, WE GUARANTEED WITH FREE ONE YEAR TOUCH-UPS, ADJUSTMENTS, AS WELL AS THE LABOR ON OUR WARRANTY ITEMS .

DO I NEED A CONTRACTOR OR IF I ALREADY HAVE A CONTRACTOR, WILL TQ DESIGN WORK WITH THEM?

IF YOU ARE CONSIDERING MOVING WALLS OR DOORS TO REARRANGE THE SPACE. YES, YOU WILL DEFINITELY NEED A CONTRACTOR TO HELP WITH. WE CAN RECOMMEND RENOVATION CONTRACTORS TO ASSIST YOU WITH YOUR PROJECT. IF YOU ALREADY HAVE A CONTRACTOR. ABSOLUTELY, THE MAJORITY OF OUR ONGOING CABINETRY PROJECTS INVOLVE WORKING WITH CONTRACTORS OR BUILDERS. WE CAN ALSO RECOMMEND ONE IF YOU NEEDED.

WHAT IS THE WARRANTY AND WHAT DOES IT COVER?

TQ DESIGN CABINETRY OFFERS FIRST-YEAR TOUCH-UP, 5 YEAR WARRANTY ON ALL CUSTOM CABINETRY AND A LIMITED LIFETIME WARRANTY ON THE BLUM HARDWARE. PLEASE CONTACT US FOR MORE DETAILED INFORMATION ON WARRANTY.

HOW DO I TAKE CARE OF MY NEW CABINETRY?

WE SUGGEST CLEANING WITH NATURAL SOAP AND WATER WITH A NON-ABRASIVE WASHCLOTH. HARSH PRODUCTS CONTAINING BLEACH ARE NOT RECOMMENDED. FOR LAMINATE AND HIGH GLOSS CABINETRY, A CLEAN, SOFT COTTON CLOTH WITH WARM WATER WILL DO THE TRICK. FOR PAINT AND STAIN FINISHES, IT WILL NEED GENTLE TREATMENT IN THE FIRST 3 MONTHS WHILE PAINT CURE TO THEIR FULL STRENGTH.